These Terms and Conditions govern your use of the 9phl online gaming platform. By registering an account or accessing any 9phl service, you agree to be bound by the terms set out in this document. Please read carefully before you play.
Key Points Summary
You must be at least 21 years old to register and use 9phl. PAGCOR mandates this age restriction for all licensed Philippine online gaming operators. Accounts found to belong to underage users will be closed immediately and all funds forfeited.
Each player is permitted one 9phl account only. Creating multiple accounts — whether to claim duplicate bonuses or for any other reason — is a breach of these Terms and will result in suspension of all associated accounts and forfeiture of balances.
All promotional bonuses at 9phl are subject to wagering requirements before withdrawal. The specific multiplier, eligible games, and time limit for each offer are stated in the individual promotion terms. Read those terms before accepting any bonus.
9phl requires identity verification (Know Your Customer) before processing your first withdrawal. This is a PAGCOR compliance requirement. You will need to submit a valid Philippine government-issued ID and complete a selfie verification process.
9phl's PAGCOR license authorizes operation exclusively for players physically located within the Philippines. Use of VPN or other tools to access 9phl from outside permitted jurisdictions constitutes a breach of these Terms and may result in account termination.
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from your use of 9phl shall be subject to the exclusive jurisdiction of the competent courts in the Philippines.
These Terms and Conditions (the "Agreement") constitute a legally binding contract between you ("Player," "User," "you") and 9phl (the "Company," "we," "us," "our"), the operator of the online gaming platform accessible at https://9phl.club (the "Platform"). This Agreement governs all access to and use of the 9phl Platform, including all gaming products, promotional offers, payment services, and customer support services made available by the Company.
By completing the account registration process at 9phl, clicking any acceptance button during onboarding, depositing funds, or otherwise using any feature of the Platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety, together with the 9phl Privacy Policy and any game-specific or promotion-specific terms that may apply to particular products or offers on the Platform.
To register and use a 9phl account, you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter while your account remains active:
The Company may request documentary proof to verify any eligibility criterion at any time. Failure to satisfy an eligibility requirement, or providing false information in connection with your eligibility, constitutes a material breach of this Agreement and entitles the Company to suspend or permanently close your account.
Each individual is permitted to hold only one registered account on the 9phl Platform. The creation of multiple accounts by a single individual — whether under the same identity or different identities — is strictly prohibited and constitutes a serious breach of this Agreement.
When registering, you agree to provide accurate, complete, and current information including your legal name, date of birth, Philippine mobile number, and any other information requested during the registration process. You are responsible for maintaining the accuracy of your account information at all times and must promptly notify 9phl of any changes.
In compliance with PAGCOR licensing requirements and applicable Philippine anti-money laundering regulations, 9phl is required to verify the identity of all account holders before processing withdrawal requests and, in certain circumstances, before allowing continued access to the Platform.
The Know Your Customer (KYC) verification process at 9phl requires you to submit:
The Company reserves the right to suspend withdrawals and restrict account access during pending KYC verification. 9phl will use reasonable efforts to complete standard KYC reviews within 24 to 48 business hours of receiving complete documentation. Documents submitted for KYC purposes are handled in accordance with the 9phl Privacy Policy.
9phl accepts deposits from Philippine players via the following approved payment methods: GCash, Maya, GrabPay, QR Ph, InstaPay, PesoNet, BPI, BDO, Metrobank, and 7-Eleven CLiQQ. Deposits are credited to your 9phl account in Philippine Pesos (PHP). The minimum deposit amount is ₱100. 9phl does not currently accept cryptocurrency deposits.
Verified 9phl account holders may request withdrawal of their available balance (excluding bonus funds subject to unmet wagering requirements) at any time. Withdrawals are processed exclusively to payment methods registered in your name that have been successfully used for a prior deposit, or to a payment account verified to belong to you during the KYC process.
9phl offers various promotional bonuses to registered players including welcome deposit matches, reload bonuses, free spins, cashback offers, and referral bonuses. All promotional offers are subject to the specific terms and wagering requirements stated in the individual promotion description, in addition to the general principles set out in this section.
You agree to use the 9phl Platform exclusively for lawful personal entertainment purposes in accordance with these Terms. The following conduct is expressly prohibited and constitutes a material breach of this Agreement:
All games available on the 9phl Platform are governed by the rules set by the respective game providers. These rules are accessible within each game interface. By choosing to play any game, you confirm that you have read and understood the applicable game rules.
9phl's slot games use certified Random Number Generator (RNG) technology independently tested by accredited third-party laboratories. The published Return to Player (RTP) percentages reflect independently verified theoretical payout rates over a statistically significant number of game rounds. Individual session results may vary materially from the published RTP due to the inherent variance in gambling outcomes.
9phl is committed to providing a gaming environment that is safe, controlled, and conducive to responsible play. 9phl takes its obligations under PAGCOR's responsible gaming framework seriously and makes the following tools available to all account holders:
To activate any responsible gaming tool, navigate to the Responsible Gaming section in your account settings or contact 9phl's 24/7 customer support. The Company also reserves the right to impose responsible gaming restrictions on any account where it has concern about a player's gaming behavior, without requiring a formal player request.
9phl reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in circumstances including but not limited to:
Upon account closure for breach of these Terms, the Company reserves the right to forfeit any bonus balances and, in cases of confirmed fraud or criminal activity, any and all account balances pending investigation and potential legal proceedings. Balances in accounts closed for non-breach reasons (e.g., voluntary closure by the player) will be returned to the player via the verified payment method on the account following completion of any pending KYC review.
You may request voluntary account closure at any time by contacting 9phl's customer support. Pending withdrawal requests will be processed in accordance with the standard withdrawal timeline before the account is formally closed.
All content on the 9phl Platform — including but not limited to the website design, layout, graphics, logos, game interfaces, software, text, and audiovisual elements — is the property of 9phl or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This license does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content on the Platform without express prior written consent from 9phl.
To the maximum extent permitted by applicable Philippine law, 9phl's total liability to you for any claim arising from or related to your use of the Platform — whether in contract, tort, statute, or otherwise — shall not exceed the amount of deposits made by you to your 9phl account in the 30 calendar days preceding the event giving rise to the claim.
9phl shall not be liable for: (a) any loss of profit, revenue, opportunity, or data; (b) any indirect, incidental, consequential, special, or punitive damages; (c) any damages arising from your reliance on information obtained through the Platform; (d) losses arising from circumstances beyond 9phl's reasonable control including network outages, system failures, telecommunications disruptions, power failures, or acts of government; or (e) the conduct, content, or availability of any third-party game provider or payment processing partner.
9phl collects, processes, and stores your personal information in accordance with the 9phl Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains what personal data 9phl collects, how it is used, the legal bases for processing, your rights as a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), and how to exercise those rights.
By accepting these Terms, you also consent to the data processing activities described in the Privacy Policy as they are necessary for the performance of this Agreement and compliance with 9phl's PAGCOR licensing obligations, including KYC and AMLA compliance reporting requirements.
9phl reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, 9phl will use reasonable efforts to notify active account holders via email or in-Platform notification at least 7 calendar days before the amended Terms take effect, except where changes are required immediately by applicable law, regulatory directive, or PAGCOR instruction.
The date of the most recent revision will always be displayed at the top of this document. It is your responsibility to review these Terms periodically. Continued use of the 9phl Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must stop using the Platform and may request account closure in accordance with Section 11.
These Terms and Conditions are governed by and shall be construed exclusively in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms, or to your use of the 9phl Platform, shall be submitted to the exclusive jurisdiction of the competent courts located in Metro Manila, Philippines.
Nothing in this Section shall limit 9phl's right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent unauthorized use of the Platform or enforce its intellectual property rights. 9phl's operation is subject to oversight by PAGCOR, and players may also direct complaints to PAGCOR in accordance with its published complaints handling procedures.
If you have questions about these Terms and Conditions, or wish to submit a formal complaint regarding any aspect of your 9phl experience, please contact us using the details below. 9phl is committed to responding to all formal complaints within 5 business days and to resolving disputes fairly in accordance with our PAGCOR-compliant complaints handling process.
Play Within the Rules
Now that you know the rules, you're ready to enjoy the full 9phl experience — live casino, slots, sports betting, bingo, and instant GCash payouts, all on a PAGCOR-licensed platform built for Filipino players.